Flaming Email is a kind of expression in emails that directs angry, critical or disappointing email.
‘Flaming’ is what people do when they express strong opinion, without holding back emotions. i.e. writing email with an anger & express the same emotions in email.
Writer to avoid such kind of mails by following below mentioned some of the points.
Flaming is an online act of posting insults, often laced with profanity or other offensive language through internet.
- Polite respond to all emails : In most of the instances, this is all that is needed. But if you are dealing with a flamer / anger, things will begin to escalate. Polite reply will not spoil the relations.
- Make sure that you are correct in your perception of the situation : Don’t be afraid to seek guidance from trusted members before responding. Know all you can about the situation. And know that you are right before defending yourself.
- Words impact the receiver in ways that the sender can’t completely thought of : Your emotions are a valid representation of how you feel – no matter how intense – but that doesn’t mean that acting on them in the moment serves you well. Save the draft & come back to it later when you have cooled down. By then you will be rational enough to edit the message & cut down the parts that burn or – even better – write up message.
- Know the limit of Virtual Humor : Some people know their displeasure with words typed in ALL CAPS & a lot of exclamations. Others, however express dissatisfaction more subtly without sarcasm & satire. It is almost never a good idea to have a laugh at someone else’s expense online. Your message can too easy to misinterpreted.
- Remember that people online are still polite : Without being able to physically see the other person’s body language or hear the tone of their voice, you must picture the recipient in your mind & image what they might feel when reading your message as it’s been written.
- Know when online conversations need to become offline discussion : Managing critical email conversations is even more difficult for some programmed to communicate via email. Significant, lengthy & heated email exchanges are almost always better taken offline & finished in person.
Email is a very challenging way to communicate strong emotions, & we could all use a little help. Avoid sarcasm & don’t be mean. Your goal is to cool down the situation, not to provoke further hard feelings.
